This Privacy Policy explains how Baystreet AI (“Baystreet AI,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website, contact us, or use our services. We are committed to protecting your privacy and handling your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
By using our website or submitting information to us, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information only for the purposes described below. This may include:
- Information you provide directly: such as your name, email address, phone number, company name, role, business size, and any details you include in a quote request, contact form, chat, or email.
- Communications: messages you send us via our website forms, WhatsApp, phone, or email.
- Automatically collected information: such as your IP address, browser type, device information, pages visited, and referring website, collected through cookies and analytics tools.
All fields in our quote and contact forms are optional. You choose how much information to share with us.
2. How We Use Your Information
We use the personal information we collect to:
- Respond to your inquiries and provide quotes;
- Deliver, maintain, and improve our website and services;
- Communicate with you about projects, updates, and offers you've requested;
- Understand how visitors use our website so we can improve it;
- Comply with legal obligations and protect our rights.
3. Cookies & Analytics
Our website may use cookies and similar technologies. Strictly necessary cookies keep the site working and do not require consent. Analytics and marketing cookies help us understand traffic and improve the site; where required, we will ask for your consent before using them.
You can control or disable cookies through your browser settings. Disabling some cookies may affect how the site functions.
4. How We Share Your Information
We do not sell your personal information. We may share it only with:
- Service providers who help us operate our business (e.g., hosting, email, analytics, and form processing), under confidentiality obligations;
- Legal authorities when required by law, regulation, or valid legal process;
- A successor entity in the event of a merger, acquisition, or sale of assets.
5. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, or modification. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Withdraw your consent to our use of your information;
- Request deletion of your personal information, where applicable.
To exercise any of these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites or services (such as WhatsApp or scheduling tools). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our website and services are intended for businesses and are not directed to children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
- Email: info@baystreetai.com
- Phone: +1 416 858 0316
- WhatsApp: +1 226 749 0053